Coding Our Consumers
If you’re in business, or thinking of going into business, you want to know where your consumers are. And nobody knows that better than Claritas, a national marketing research company that has been profiling the country by zip codes since 1971. Claritas believes that birds of a feather flock together, which means your neighborhood is filled with clumps of people who have similar incomes, consumer behaviors and lifestyles.
And though you may consider yourself a rugged individualist, Claritas insists we all fit into one of 66 identifiable consumer groups. The company gives these groups clever names, like Young Influentials and Country Squires, and has discovered what each group drives, reads and buys and how they spend their leisure hours. Its customers, who pay a fee for Claritas’ research, use the information to sharpen their marketing, whether they’re aiming at the comfortable empty nesters called Middleburg Managers who drive Mercury Sables, drink Scotch and order from Readers Digest, or at another group of empty nesters, the Second City Elite, who drive new Mercedes, buy from the Home Shopping Network and prefer Miller Lite.
Claritas has studied every region in the country; its researchers agreed to give us a snapshot of how
Consumer spending patterns in Manatee diverge from the
Claritas reports that
But we wanted to drill down further and look at a few key zip codes in greater detail. We chose five zip codes that are commercial hubs in the region: southwest
1. American Classics
These folks are older (65-plus), retired and comfortable, and rank almost near the top of all of Claritas’ groupings when it comes to home ownership. While only 1 percent of all
Top 10 Lifestyle Behaviors
Have Medicare/Medicaid
Shop at White Hen once every six months
Order from Publishers Clearing House once a year
Buy from Bob Evan’s Farm once every month
Own/lease new, four-door sedan (Buick LaCrosse)
Shop at Shoppers Food Warehouse once a month
Belong to a veterans’ club
Visit physical therapist once a year
Shop at Wegman’s once a month
Drive up to 4,000 miles a year
Top 10 Media Behaviors
Bloomberg Network Radio, net audience
Watch Price is Right three to five times a week
Watch TV figure skating, net audience
Watch Wheel of Fortune three to five times a week
Read AARP The Magazine
Watch Jeopardy! three to five times a week
Watch 60 Minutes two to four times month
Watch QVC once a week
Watch NBC Meet the Press two to four times a month
Watch daytime TV, net audience
2. Gray Power
The people in this group are college grads, 65-plus, a bit wealthier (
Top 10 Lifestyle Behaviors
Shop at Talbots once every three months
Take three-plus cruises in a three-year period
Order from Publishers Clearing House once a year
Have Medicare/Medicaid
Use property/garden maintenance service
Shop at Lord & Taylor once every three months
Contribute to PBS once a year
Belong to a veteran’s club
Order from Readers Digest Association once a year
Own/lease new four-door sedan (Buick LaCrosse)
Top 10 Media Behaviors
Read Wall Street Journal two to four times a month
Listen to classical radio
Read AARP The Magazine
Watch TV figure skating, net audience
Watch Jeopardy! three to five times a week
Listen to all news radio
Watch NBC Meet the Press two to four times a month
Watch 60 Minutes two to four times a month
Listen to Bloomberg Network Radio
Listen to news/talk radio, net audience
3. Young Influentials
The under-35 crowd is the third most dominant group in southwest
Top 10 Lifestyle Behaviors
Buy rap music once a year
Buy from Whataburger once a month
Buy Spanish/Latin music once a year
Go snowboarding once a year
Order from J. Crew once a year
Buy from Carl’s Jr. once a month
Buy dance music once a year
Use cigarette rolling paper once a week
Listen to radio on the Internet once a month
Play volleyball once a year
Top 10 Media Behaviors
Read Maxim
Read Vibe
Read music magazines
Watch X Games once a year
Listen to alternative rod radio
Listen to classic hits
Watch The Simpsons two to four times a month
Read Rolling Stone
Watch TV professional wrestling
Read men’s magazines
1. God’s Country
This group is a phenomenon of the ’70s migration to the exurbs—those areas beyond the suburbs. They are the most affluent ($84,851 median household income) of all exurb residents, living in huge homes and trying their best to balance “high-power jobs” with “laid-back leisure.” College-educated baby boomers, they are either childless or empty-nesters, and have an affinity for ski and golf vacations.
Top 10 Lifestyle Behaviors
Own/lease new Volkswagen
Business travel by airplane three times a year
Dine at Ruth’s Chris Steak House once a month
Order from J. Crew once a year
Stay at Hilton on vacation once a year
Go downhill skiing once a year
Drink Samuel Adams Beer once a week
Buy flowers from the Internet once a year
Buy from Houlihan’s once a month
Take three-plus cruises three times a year
Top 10 Media Behaviors
Read airline magazines
Read Wall Street Journal daily
Watch sports
Listen to ABC ESPN radio, net audience
Use Yellow Pages on Internet once a week
Watch Golf Channel once a week
Read Men’s Health
Read Modern Bride
Read Cigar Afficionado
Read Maxim
2. Country Squires
This zip code also attracts affluent baby boomers and young families (median household income is $103,934 with high income-producing assets) who left the city in search of small-town charm. They build huge homes on sprawling acres in the country and, when they’re not working at their executive-level jobs, spend their leisure hours playing golf, tennis, swimming, boating and biking.
Top 10 Lifestyle Behaviors
Have 529 college savings accounts
Use E*Trade once a year
Buy Apple iPods once a year
Buy toys online once a year
Go downhill skiing once a year
Own downhill skis/boots
Own/lease new Mercedes
Take domestic golf vacations once a year
Own roller blades
Buy MP3 Players
Top 10 Media Behaviors
Watch sports
Read airline magazines
Listen to ABC ESPN radio
Listen to classic hits
Read Architectural Digest
Watch pay-per-view movies
Read Dow Jones Money Report, net audience
Read Parenting magazine
Read parenthood magazines, net audience
Read Barron’s
3. Big Fish, Small Pond
Another group of empty-nest elite, called Big Fish, Small Pond, live in this zip. A bit older than the Country Squires, they often take leadership positions in their communities. Upscale professionals (median household income is $83,872), they belong to country clubs, keep large portfolios and don’t mind spending big bucks on computer technology.
Top 10 Lifestyle Behaviors
Belong to a country club
Buy from Bertucci’s once a month
Own a vacation/weekend home
Order from L.L. Bean once a year
Buy men’s business suit, spending at least $250 once a year
Order from
Own cross-country boots/skis
Contribute to NPR once a year
Go sailing once a year
Own/lease new Acura/Infiniti/Lexus
Top 10 Media Behaviors
Read Barron’s
Read AARP, The Magazine
Watch NBC Meet the Press two to four times a month
Watch Golf Channel once a week
Watch PGA Championship once a year
Listen to classical radio
Listen to news/talk radio
Read Architectural Digest
Read USA Today daily
Watch the
1. Park Bench Seniors
This downtown
Top 10 Lifestyle Behaviors
Shop at Piggly Wiggly once a month
Buy from Shoney’s once a month
Buy from Rally’s once a month
Have Medicare/Medicaid
Own a hybrid vehicle
Spend less than $60 a week on grocery shopping
Eat Kellogg’s Corn Flakes once a week
Buy from Church’s Chicken six times a month
Shop at Neiman Marcus once every three months
Visit physical therapist once a year
Top 10 Media Behaviors
Watch Young & Restless three to five times a week
Listen to gospel radio
Watch Price is Right three to five times a week
Watch SOAPNet once a week
Watch The Jerry Springer Show three to five times a week
Watch El Gordo y La Flaca three to five times a week
Watch daytime TV
Watch CBS Evening News three to five times a week
Watch TV bowling
2. Middleburg Managers
The second most dominant group in this zip is also the most dominant group in
Top 10 Lifestyle Behaviors
Order from Readers Digest once a year
Travel to Australia/New Zealand/South pacific once very three years
Own motor home
Buy collectibles by mail/phone once a year
Buy from Joe’s Crab Shack once a month
Have bank card issued by First USA
Order from QVC once a year
Order from Home Shopping Network once a year
Buy from Sizzler Family Steakhouse once a month
Buy from Bennigan’s once a month
Top 10 Media Behaviors
Read AARP The Magazine
Listen to Dow Jones Money Report
Watch Antiques Roadshow two to four times a month
Watch Jeopardy! three to five times a week
Watch 60 Minutes two to four times a month
Watch Golf Channel once a week
Watch Dateline NBC Friday two to four times a month
Watch QVC once a week
Listen to classical radio
Watch American Movie Classics once a week
3.
Claritas asserts that “there’s money to be found in the nation’s smaller cities, and you’re most likely to find it in Second City Elite.” In Sarasota County this group ranks as our third-most dominant (almost six percent of our households as opposed to a national percentage of 1 percent), and the successful baby boomer executives who make it up tend to live in spacious homes with lots of computers, large-screen TVs and wine collections. Most have college or graduate degrees and enjoy arts and culture with their $75,708 median household income.
Top 10 Lifestyle Behaviors
Own/lease new Mercedes
Belong to a country club
Shop at Talbots three times a month
Own/lease a new Acura/Infiniti/Lexus
Own timeshare residence
Order from Home Shopping Network once a year
Domestic travel by motor home once a year
Take three-plus cruises in a three-year period
Contribute to PBS once a year
Foreign travel by cruise ship once every three years
Top 10 Media Behaviors
Listen to Dow Jones Money Report
Listen to all talk radio
Read AARP The Magazine
Watch NBC Meet the Press two to four times a month
Watch PGA championship once a year
Watch Home Shopping Network once a week
Read Food & Wine
Read The Economist
Read Travel & Leisure
Read The New Yorker
Siesta Key, 34242
1. Upper Crust
As the name implies, this group has the most exclusive addresses and wealthiest lifestyles in the country, so it’s not surprising they’re dominant on Longboat and Siesta keys. Empty-nesting couples, between the ages of 45 and 64, they are mostly professionals with graduate degrees, earning $111,546 per household, spending oodles of money on foreign travel and fancy cars.
Top 10 Lifestyle Behaviors
Own/lease new Acura/Infiniti/Lexus
Take three-plus cruises in a three-year period
Own/lease new Mercedes
Dine at Ruth’s Chris Steak House
Use Charles Schwab
Spend $3,000-plus on domestic travel
Stay at Hiltons
Own/lease new BMW
Shop at
Shop at Neiman Marcus
Top 10 Media Behaviors
Read Wall Street Journal daily
Listen to all news radio
Read The Economist
Listen to classical radio
Read airline magazines
Listen to National Public Radio
Read the New York Times daily
Listen to Bloomberg Network Radio
Listen to news/talk radio
Watch Golf Channel
2. New Empty Nests
The kids are gone, but the residents, mostly retired, in this upper middle income group (median household income is $70,065 and their income-producing assets are very high) have no interest in slowing down even though three-quarters of them are over 65. Claritas says New Empty Nests is the “top-ranked segment for all-inclusive travel packages” with
Top 10 Lifestyle Behaviors
Take three-plus cruises in a three-year period
Shop at Talbots
Contribute to PBS
Order from Readers’ Digest Association
Have Medicare/Medicaid
Own/lease new Mercedes
Buy classical music
Belong to a civic club
Belong to a country club
Foreign travel for 15-plus nights every three years
Top 10 Media Behaviors
Read AARP The Magazine
Listen to Bloomberg Network Radio
Read Wall Street Journal
Listen to classical radio
Watch Golf Channel
Watch PGA Championship
Listen to news/talk radio
Watch 60 Minutes
Read The New Yorker
Watch Antiques Roadshow
3. Gray Power
(See description under
1. Traditional Times
This group is filled with folks who are just about to retire and have the means to do it in comfort. Usually upper middle class (median household income is $55,498) with some college, they prefer small towns and are avid travelers, often in big motor homes.
Top 10 Lifestyle Behaviors
Order from Readers Digest once a year
Own riding lawn mower
Order from L.L. Bean once a year
Travel 11-plus miles to grocery store
Order from Eddie Bauer once a year
Belong to a civic club
Order from Publishers Clearing House once a year
Drive recreational vehicle
Belong to a country club
Do bird watching once a year
Top 10 Media Behaviors
Read AARP The Magazine
Watch Antiques Roadshow two to four times a month
Watch PGA Championship once a eyar
Watch Wheel of Fortune three to five times a week
Watch TV figure skating
Read Wall Street Journal two to four times a month
Watch NBC Meet the Press two to four times a month
Watch 60 Minutes two to four times a month
Watch the
Watch Home Shopping Network
2. Big Fish, Small Pond
(see description under
3. Simple Pleasures
This segment is filled with older, blue-collar retirees who own their own homes and have a median household income of $43,262. Most residents in this group are high school graduates, and many have served in the military. Claritas reports that no other segment has as many residents who are members of veterans’ clubs.
Top 10 Lifestyle Behaviors
Has Medicare/Medicaid
Order from Readers Digest once a year
Travels by motor home once a year
Drink Slim Fast once a week
Belong to a veterans’ club
Buy collectibles by mail/phone once a year
Own motor home
Belong to a fraternal order
Buy from Hardee’s once a month
Travel 11-plus miles to a grocery store
Top 10 Media Behaviors
Read AARP The Magazine
Watch Wheel of Fortune three to five times a week
Watch Price is Right three to five times a week
Watch Jeopardy! three to five times a week
Watch 60 Minutes two to four times a month
Watch TV figure skating
Watch NBC Meet the Press two to four times a month
Watch Young and Restless three to five times a week
Watch CBS Evening News three to five times a week
Watch Antique Roadshow two to four times a week