Duval's continues to provide locals with new benefits to keep them coming back over and over again. Perhaps this is one reason why Duval’s Fresh. Local. Seafood. was voted “Best All Around Restaurant” in Sarasota for 2019 and “Best Seafood Restaurant” for the past four years in a row.
Their number one secret to success? Taking the time to obtain feedback from customers and most importantly, loyal locals.
Duval’s philosophy is all about guest satisfaction. The restaurant strives to understand what more can be done to either meet or exceed each customer’s dining expectations. Once an area for improvement has been identified, it has a history of taking immediate action.
For example, back in January 2014, after surveying guests, it became evident patrons of Duval’s desired a full-service bar. This required a substantial investment to obtain a liquor license, which would also require an interior renovation. But customers of Duval’s spoke and the restaurant listened.
Later that year, Sarasota experienced its most rainy August and September in years. Rain pounded Sarasota for nearly a month straight. During this time, customers continued to note the weather in their comments to the Duval’s team, as it made it tremendously difficult to find parking in busy downtown Sarasota (this was the just after the city of Sarasota installed the last set of parking meters) while having to walk through the rain to get to the restaurant. Although the Duval’s management team recognized that they couldn’t control the weather, they realized they could assist in transportation to and from the restaurant by enabling curb side drop off and pick up. This new service completely eliminated the need to walk in the rain on uncovered sidewalks. How did they do this?
How does the Free. Local. Shuttle. work?
Simply call or text (941) 374-3996 with your location, the number of people in your party and your desired time for pick up, and the FLS will scoop you up and bring you to Duval’s for free! There is no charge for the ride.
Where should I park?
Park in one of the covered garages on Palm Avenue, Whole Foods Market or the State Street Garage.
Will Duval’s Free. Local. Shuttle. pick me up at home or at work?
Of course. For those of you who live or work downtown, call or text the same number and provide your address. The FLS driver will arrive to chauffeur you to Duval’s and will bring you home when you are ready to leave.
How many people can ride in the Duval’s Free. Local. Shuttle.?
The FLS can accommodate parties up to nine in a single trip.
Aside from offering free transportation, Duval’s is also able to provide free delivery to your home, office or hotel. Beyond ordinary restaurant delivery, you can also have beer, wine or spirits delivered.
More recently, Duval’s patrons began asking for an express lunch with great value. Shortly after receiving this feedback, Duval’s began offering $7.50 lunch specials Monday-Friday. In addition to these daily specials, Duval’s also began offering Value Combos, in which you can mix and match soups, salads and sandwiches. The addition of value-driven lunch specials earned Duval’s the award for “Best Bang for Your Buck.”
Duval’s continues to provide locals with a fresh experience by refreshing the menu with new recipes and daily specials. Duval’s also updates its wine list on a regular basis, always offering fresh and exciting wines, which recently earned them the “Award of Excellence” from Wine Spectator magazine for the third time in recognition of its outstanding wine selection.
Overall, Duval’s has a chic, coastal, cool vibe, full-service liquor bar, and an exciting menu and wine list. If you haven’t been in a while, it is time to come back! But before you do, make sure to remember the Free. Local. Shuttle. will pick you up and drop you off for free so you can stay dry and not worry about finding a place to park.
Duval’s serves lunch and dinner seven days a week, as well as Sunday brunch.
Duval’s is open Monday-Thursday from 11 a.m.-10 p.m., Friday and Saturday from 11 a.m.-11 p.m., and Sunday from 11 a.m.-9 p.m. For more information, visit Duvalsfls.com and follow Duval’s Fresh. Local. Seafood. on Facebook, Twitter, and Instagram.